Nationwide Process Service and Private Investigations, LLC

– Terms of Service Overview

At Nationwide Process Service and Private Investigations, LLC, we offer a range of process serving and legal support services with pricing that reflects the urgency, complexity, and scope of your request. Our goal is to deliver transparent, efficient service while ensuring our clients understand their responsibilities and our policies.

Service Levels & Pricing

We provide routine, rush, and specialized services, including:

• Routine Service: Starting at $75

• Specialized Services  Starting at $379+

All fees must be paid in advance, and are non-refundable once service attempts begin. Additional charges may apply based on the following:

• Additional Attempts: Fees may apply for attempts beyond those included in your service tier.

• Printing Overages: $0.25 per page after the first 10 pages.

• Mileage & Travel: Charges may apply for extended travel or service outside standard zones.

• Rush or Time-Specific Requests: Expedited or scheduled services carry higher fees.

For full details, please refer to our [pricing page].

Client Responsibilities

• Clients must provide accurate and up-to-date service information, including recipient addresses. Incorrect or outdated details may result in additional charges.

• If a client declines to pay additional fees or declines further attempts, we may issue an Affidavit of Non-Service, detailing the reasons service could not be completed. At that point, the job will be considered closed.

• Prompt Communication: Clients must respond to service-related inquiries within 24 hours to avoid delays.

Cancellation Policy

• If canceled before any service attempts, a $35 cancellation fee applies.

• Once service attempts begin, no refunds will be issued under any circumstances.

Additional Fees (if applicable)

• Stakeouts, wait time, or other advanced efforts

• Special delivery methods or notarization

• Court appearances (must be prepaid and are subject to availability):

  • Virtual: $75/hour (1-hour minimum)

  • In-person  $150/hour (3-hour minimum, portal-to-portal billing)

Payment Terms

• Submission of any request constitutes acceptance of our billing policies.

• Invoices not paid within 30 days will incur a 10%/month late fee, plus any court costs and attorney’s fees needed for collection.

Refunds, Disputes & Non-Payment

• All service fees are non-refundable once attempts begin, even if service is not completed.

• Disputes will be evaluated individually, based on case details.

• If a client refuses additional fees, we will issue an Affidavit of Non-Service and close the case.

Weather-Related Delays

In cases of severe weather (e.g., snow, ice, storms), service timelines may be adjusted for the safety of our team. We will resume service as soon as conditions allow.

Service Disclaimer

We do not guarantee successful service. Variables beyond our control—such as incorrect addresses, evasive recipients, or restricted access—can prevent completion. Clients are paying for our time, effort, and diligence, not a guaranteed outcome.

Limitation of Liability

Nationwide Process Service and Private Investigations, LLC is responsible for conducting service attempts professionally and in good faith. We are not liable for any legal consequences that arise due to unsuccessful service.

Transparency & Client Understanding

We encourage all clients to thoroughly review these terms prior to requesting service. Doing so ensures a clear understanding of potential charges, procedures, and service expectations.

Questions?
We’re here to help. Contact us at:
📞 (888) 510-5530
📧 admin@privateprocess.org